About Us

“As of today, the country is driven by the youth, and watches have become a style statement for today’s youth. The Brand Dvine presents you a collection of designs, where each design is a masterpiece of craftsmanship and every watch becomes extension of the personality of its owner.”

“As of today, Indian Watch Industry is still in its nascent stage, where only a handful of options are available in the sports watch segment. We, at 'Varun,' launched this brand to fill the gap of affordable Sports Watch in the industry.”

“The focus of Dvine brand will be the youth of this country, the watches launched under the Dvine brand will be in category of sports watches having contemporary designs to suit the today youth.”

We have established a state-of-the art infrastructure at New Delhi, India, to conduct a hassle free manufacturing process. It is spread over a capacious area and is well segregated into various departments like designing, manufacturing, quality testing and research and development. Our manufacturing unit is equipped with technologically advanced tools and equipment to satisfy the varied demands and preferences of our customers in a timely manner. This infrastructure is also facilitated with requisite quality control machinery owing to which, we are able to keep our Watches in adherence with defined industry standards. All these machines and tools are regularly serviced and upgraded to maintain their superior functionality and longer service life.

In our endeavour to manufacture a superior quality range of Watches to clients, we are assisted by a workforce of highly talented and skilled professionals who have wide knowledge and experience in their concerned fields. These professionals are selected after a rigorous examination and test of their domain expertise & individual skills and their roles in the organization are also decided on the same. Owing to their skills and expertise, we always try to meet the specific requirements of our clients, spread across the globe.

Our workforce comprises:

• Technicians
• Production managers
• Quality controllers
• R & D experts
• Storekeepers
• Sales and marketing professionals

All above listed personnel work in coordination with each other to deliver quality approved range of Watches to our diversified clients. They are also regularly trained to keep them abreast of the latest industry advancements and market trends.

We also offer our clients with effective customer care support after the sale of Watches. With support from our efficient professionals, we are confident of resolving any problem regarding the working of sold Watches. In case of any function failure or damage, our customers are advised to visit authorized Dvine service centers. Our each service center is capable of providing accurate solution and repair services for D'vine Watches.

With a quality centric approach, we are engaged in manufacturing of an extensive range of Watches. We leave no stone unturned in assuring a superior quality products as per international quality standards. Our quality control unit, equipped with efficient machines and tools, is handled by skilled professionals. These professionals vigilantly inspect the entire production process in order to cater our clients with a superior quality products. With our total commitment towards quality, we also test the basic material prior to its use in manufacturing process. In addition, to avoid any discrepancy at clients' end, we test our products on following well defined quality parameters:

• Longer service life
• Superior performance
• Battery life
• Water proof body

Warranty Policy

Dvine offers a limited warranty of defects in materials and workmanship for a period of one year after purchase from an authorized Dvine Dealer/Store. This means that if the materials in your watch aren't right or if the watch isn't put together correctly, we are here for repair. We don't cover normal wear and tear or batteries, crystal, watch case, strap, bracelet, loss or theft. You will void your warranty if you open your caseback, push the buttons underwater, or forget to screw down or push in the crown and expose your watch to moisture.

This warranty does not cover following:

• Damage resulting from impact, accidents, mishandling, or abuse (dents, crushing, knocks or impacts)
• Loss of water resistance after 12 months without proper and documented maintenance

Privacy Policy

Privacy Policy applies to the Dvinewatches.com website. We value our customers' privacy and appreciate your confidence that we will respect your privacy in a careful and sensible manner. By visiting the Site and/or using the products and services made available to you on the Site, you are agreeing to the terms of this Privacy Policy. Please read this policy carefully.

Our subsidiaries’ and joint ventures’ privacy practices are similar to those described in this Privacy Policy. Subject to the requirements of applicable law, By accepting the Privacy Policy and the User Agreement in registration, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy is effective upon acceptance for new users and is otherwise effective on Jan 19, 2010.

Our business is constantly evolving and our Privacy Policy and the Website Terms of Use will change also. We may e-mail periodic reminders of our notices and terms of business, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

We always strive hard to satisfy our clients' optimally as it is the essential element of healthy and long term business relationship with them. To achieve complete client satisfaction, we take stringent measures to deliver quality assured range of Watches. Furthermore, our expert engineers and technicians manufacture products keeping in mind the clients' specifications and exact requirements. Besides this, we also provide prompt after sales services and customer care support after sale of our products to spread out clients.

With competitive pricing policy, ethical business practices and on time delivery, we have been able to garner a spread out client base.

Care and Maintenance

Ques: Do my Dvine watch requires regular checks?

Ans: D'vine watches are designed to provide a lifetime of accurate and reliable service. However, in every two or three years, or when you replace the battery, you should visit a D'vine appointed dealer. He will inspect your watch for any worn parts that may need replacement, check whether it needs lubrication, and whether perspiration or water, dust, etc., have penetrated the case. Please contact the nearest D'vine Store.

Ques: How should I care for my watch case and band?

Ans: Watch bands should be cleaned carefully. If really dirty, use a soft toothbrush with soap and water soaked cotton cloths to wipe away the dirt. In case your watch is not water resistant, be careful not to get water on the case. Cases should be wiped gently with a slightly moistened soft cotton or linen cloth and then dried carefully.

If the strap ever becomes wet with perspiration, wipe it dry with a soft cloth. When you take off your watch, leave it in a well-ventilated spot. Never put it in a sealed container when it is still damp with perspiration especially in summers. We also advise you to avoid leaving your watch in direct sunlight. The strap color may fade.

Ques: What special care should I give on my watch?

Ans:

Shocks:

• Your watch is a precision measuring instrument. Treat it carefully, and it will serve you well
• Avoid undue shocks (such as dropping on hard surfaces).

Perspiration:

• You should aim to protect your watch from heavy perspiration
• Please remember to wipe it dry as soon as conveniently possible

Temperature Extremes:

• Quartz watches are much less affected by extremes of temperature than mechanical watches, and are designed to keep good time if worn on the wrist for eight hours a day with ambient temperatures between -10°C and +40°C
• If your watch is stored at temperatures outside the normal range (as low as -10°C or as high as +60°C) the electronic components may cease to function normally
• The response time of liquid crystals used in the displays on digital watches at temperatures below freezing is slow, and they tend to look very dark at high temperatures, but normal performance returns at normal temperatures
• Battery life can be significantly reduced at high temperatures (above 45°C), and battery fluid may even leak out

Do not open or allow any unauthorized person to open the watch, as this could cause damage to the watch and invalidate the conditions of the warranty. For routine servicing or in the event of any malfunction, take your watch to a Dvine Store.

Battery Care:

Your D'vine watch is fitted with a superior, long-life battery. We are therefore, offering a warranty on the battery valid for one year from the date of retail purchase.

Ques: My watch battery need to be replaced, where should I contact?

Ans: To avoid damage caused by battery leakage, it is important to replace the battery as soon as possible. We recommend that you contact a D'vine store near you and request that they use only genuine D'vine batteries.

Ques: My battery strap need to be adjusted, where should I contact?

Ans: The straps of most of the watches can be easily adjusted by yourself, however in case of metal based strap, We advise you to contact a nearest D'vine store to have their watch straps adjusted by a trained person.

Ques: How do I get a new band?

Ans: Bands, straps and bracelets are not covered under warranty. Watches need to be sent in to the D'vine Store for band replacement.

Our Location

You can contact us with the help of below mentioned details:

• Email (Support): support@dvinewatches.com
• Email (Sales): sales@dvinewatches.com
• Email (Join Us): career@dvinewatches.com
• Email (Corporate & Distribution): jatin@dvinewatches.com
  

We have become one of the leading names in the domain of Watches owing to the following:

• Quality product range
• Sound manufacturing facilities
• Adroit workforce
• Effective quality control measures
• After sales support
• Timely delivery
• Competitive pricing policy